CloudCall is one of the world’s most integrated cloud-based communications systems. It is suitable for businesses that want an easy to deploy, scalable and sophisticated telephony infrastructure, as it is a cloud-based PBX that does not require any additional equipment purchase or installation.
The integration with CloudCall allows users to initiate calls directly from within Voyager Infinity by clicking a phone number on a candidate or client record. Automatically log, record and replay calls using CloudCall’s call recording software. This reduces business risk, enhances the customer experience and is also beneficial for training purposes. With advanced call recording, users can pause and resume call recordings while collecting sensitive information.